Telephone control system that automatically calls a list of telephone numbers in sequence, screening out no-answers, busy signals, answering machines and disconnected numbers while predicting at what point a human caller will be able to handle the next call.
Latest technology in digital recording, we are able to record 100% of our calls and securely store all recordings according to our client needs.
Power, reliability and redundancy. Our servers can be dedicated or shared, depending on your needs.
Callback technology aims to improve the customer service experience by eliminating the need for customers to spend long periods of time waiting on the phone. Using agents idle time to automatically return missed calls.