Outbound Contact Center
When your company needs to actively engage new prospects, lead generation is the best solution, our agents are trained to capture your customer's attention in order to set up the perfect background for your sales agent.
Database is a key factor for the success of any operation, not only for contact center, but also for your daily activities. We can check, update and manage your database. Our CRM solutions are robust and ready for your needs.
We are specialized in conducting CATI (Computer Automated Telephone Interviews), with over 20 years of experience in Market Research we conduct full Ad-Hoc studies and also data collection in Spanish and Portuguese.
Native Spanish and Portuguese speakers that fully understand the culture, this is a key factor for a successful sales operation. Our agents are trained with the best techniques, they go through constant monitoring and recycling activities.
After your sales team sold your product/service let our team follow-up your sale, quality checking, satisfaction survey, relationship management with your customer.
When you need some extra help setting up the appointments for your sales team, we can help you, so your team can focus selling your product.